Retention Specialist (Yoga & Success Coach)

At Shvasa, we are looking for Closers who happen to be Yogis. We need high-energy professionals who can take a struggling user and turn them into a lifetime advocate. If you have experience in the HealthifyMe ecosystem—managing large cohorts, driving renewals, and hitting aggressive upsell targets—this role is designed for you.

Are you a Certified Yoga Teacher who also loves the thrill of Sales and Retention Did you thrive in the fast-paced, coaching-led environment of companies like Healthifyme, but are looking for a platform where Yoga and holistic habit-building are the core products

At Shvasa, we dont just sell subscriptions. We provide LIVE, interactive yoga to a global audience (primarily US/Europe). We are looking for Retention Specialists who understand that a Renewal is actually a Health Win.

• Consultative Sales & Counseling: Use your YTT and Nutrition expertise to provide personalized wellness guidance. You arent just a coach; you are a Success Partner
  
   responsible for moving the user through the sales funnel.
• Aggressive Revival (The Win-Back Target): Use your sales muscle to reach out to cancelled users. You will be measured on your ability to overcome objections, understand blockers, and successfully re-bill/re-engagechurned accounts.
• Upsell & Value Upgrades: Meet monthly revenue targets by identifying power users and transitioning them into our high-ticket YTT (Yoga Teacher Training) programs or long-term premium plans.
• Churn Intervention (Proactive Sales): Monitor real-time attendance data. When a user drops off, you intervene with a solution-sale to ensure they dont churn. You are the first line of defense against revenue loss.
• Feedback & Growth Loop: Act as a liaison between the user and the product team. Use your sales insights to suggest features that increase stickiness and lifetime value (LTV).
  

• Certified Yoga Teacher (RYT 200 or higher) – MANDATORY.

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• Sales Background is a MUST: Proven track record in B2C sales, retention, or renewal-heavy roles (HealthifyMe, Cult.fit, or Ed-Tech experience is highly preferred).
• Sales/Retention Experience: Proven track record in a B2C health-tech or fitness environment.
• Shift Flexibility: Willingness to work an evening or night shift (between 6 PM and 8 AM IST) to support our global community.
• Tech Savvy: Familiarity with CRM tools and a data-driven approach to user retention.
  

We are a team of yoga enthusiasts in the US and India bringing a simplified, non-mystical approach to yoga. We believe in the magic of real yoga delivered through modern tech.

Ready to leap into the next generation of Yoga-Tech If you have the empathy of a coach and the drive of a closer, we want to talk to you.