Posted: 1 week ago
1-6 years
Kolkata(Dunlop)
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027
Posted: 1 week ago
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Job Description
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Job Description
Role & responsibilities:
- Manage online ticket bookings through various Online Travel Agent (OTA) platforms.
- Handle bus ticket reservations, cancellations, and rescheduling requests.
- Coordinate with online ticketing partners and travel agencies.
- Monitor seat availability and update bus schedules on OTA platforms.
- Ensure accurate fare, route, and departure-time information.
- Manage booking confirmations and resolve ticketing-related issues.
- Coordinate with the operations team regarding bus schedules and seat allocation.
- Handle customer queries and complaints related to online bookings.
- Monitor daily online ticket sales and booking performance.
- Prepare daily, weekly, and monthly sales reports.
- Reconcile online booking transactions and payment records.
- Follow up on pending payments, refunds, and cancellations.
- Maintain good relationships with OTA partners and corporate clients.
Skills
CorporateOTAManagementTravelReservationCorporate Travel ManagementTravel ManagementOperationsReservationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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