Sales Support Specialist

Siegwerk is one of the world's leading suppliers of Printing Inks and sustainable packaging solutions. A career here will give you significant flexibility and support in a company focused on making a positive impact in the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.

Join us, let's Do it. With Heart.

We are looking for an all-round Sales Specialist, supporting our Sales Manager with administrative customer service as well as first level technical support in Dubai, Kuwait, Qatar, Bahrain, Egypt, Oman, and KSA.

Your Tasks - What you can expect as Sales Support Specialist:

• As the main contact and entry point, you handle all customer interactions and requests
• You manage full order lifecycle, including order entry, processing, confirmations, delivery coordination, and invoicing
• You monitor contract conditions, maintain payment terms, sales figures, and bonus accruals
• In addition, you manage consignment stocks and maintain customer master data
• While closely supporting the sales representative, you prepare sales statistics, reporting, and cover general administrative tasks
• You support customers with product-related questions, provide first-level technical support and coordinate more complex requests with internal technical teams

Your Profile - What you bring as Sales Support Specialist:

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  Based on a technical or commercial qualification, you bring experience in sales support or customer service, ideally in printing ink or packaging industry
• Through your independent and structured working style, you manage tasks reliably and with a high sense of responsibility
• With a strong customer and service-oriented mindset, you consistently ensure high quality standards
• You have very good knowledge of MS Office, SAP knowledge is an advantage
• In daily business, you communicate confidently and professionally in English
• To better support sales activities in a technical environment, basic technical understanding would be a huge plus

Benefits:

• Working in an international environment
• Language Trainings