Tele-Sales Executive (voice Process) In Noida

Key Responsibilities

• Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them
• Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty
• Understand client requirements and offer personalized publishing packages that align with their goals
• Partner with sales and leadership teams to expand and strengthen the client base
• Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients
• Track potential clients and ensure timely follow-ups to drive sales progression
• Follow and continuously improve standard operating procedures (SOPs) to ensure consistent and efficient client management
• Collaborate with project managers to ensure the timely delivery and satisfaction of clients on expedited projects

About Company: Blue Rose Publishers is one of Indias leading self-publishing companies, committed to helping aspiring and established authors bring their stories to life. We provide end-to-end publishing solutions, including manuscript evaluation, editing, cover design, formatting, printing, global distribution, and book marketing. Over the years, Blue Rose has built a thriving community of 100,000+ registered authors, published 15,000+ books, and enabled writers to reach readers across 140+ countries. Backed by a team of 100+ professionals, we are driven by innovation, creativity, and a passion for empowering authors worldwide.