Customer Care Executive

Department Icon Operations Maintenance & Support
Posted: 8 months ago
0-2 years
Bengaluru(Bellandur)
Operations Maintenance & Support
work from office
Full Time

Posted: 8 months ago
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Job Description

Responsibility

  • Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
  • Should be able to answer calls timely ensuring adherence to the process standards.
  • Follow up customer calls wherever is necessary
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
  • Follow established processes and procedures to maintain service quality.

Desired Skills and Requirements:

  • Exp : 0 to 4 years
  • Any Graduate
  • Having accounting knowledge is a plus.

Languages : English & Hindi

Other Mandates: Office-based work and weekly 6 days work.

Rotational Week Off ( Sunday Working)

Benefits :

  • Full-time job
  • Incentive
  • Mediclaim benefits (Self + Spouse + Children + Mother & Father)
  • Attendance Incentive

NOTE : You can bring your friends along if looking for a job.

Company Website :

https://vyaparapp.in/

Skills

Fresher HiringCustomer ServiceCustomer SupportCustomer CareVoice ProcessGraduateCustomer HandlingVoice

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