HR Business Partner

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. More than 150,000 businesses, including many of the worlds largest companies and mobile operators, use Sinchs advanced technology platform to engage with their customers.

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

We reach every phone on earth. From the lifechanging to the time-saving, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale!

More than 150,000 businesses, including many of the worlds largest companies and mobile operators, use Sinchs advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 4,000 employees across 60 different countries.

About the job - HR Business Partner

Are you passionate about an employee experience that engages, develops, and retains the right people who drive company success At Sinch, these beliefs are fundamental to how we operate, and as a member of Sinchs People and Culture team, youll be instrumental in helping to partner with, coach, support, and develop the companys most valuable asset: our people!
We are seeking an HR Business Partner, who will be responsible for delivering expert HR advice and support to managers and employees across the business. This role also has the responsibility of supporting the Head HR India, to deliver and implement key people initiatives and annual HR activities across Global Capability Centre based in Bangalore and other key functions .

The HR Business Partner is willing to join our fast-paced, dedicated, and passionate team. The ideal candidate will have a breadth of experience across many HR functions and a proven track record to partner strategically with business leaders. This candidate will complement our team by role modelling our core values, making data-informed decisions, eager to authentically impact an evolving, high-performance culture.
Responsibilities
Leadership Partnerships: Guide and influence leaders by understanding and balancing the needs of businesses, employees, and the organisation as a whole in line with the companys culture and values.Coach on effective ways to enhance team productivity and longevity.

Strategic Partnering: Collaborate with leaders and India HR head to understand business objectives, providing strategic HR advice that supports the achievement of Sinch goals.

Organizational Design & Development: Lead initiatives to assess and refine organizational structures, ensuring they support business goals and promote agility, scalability, and operational efficiency. Partner with leaders to design optimal team structures, role definitions, and decision-making processes to improve collaboration and performance.

Talent Management: In partnership with the Centre of Practice, drive talent development initiatives across the employee lifecycle, including succession planning, performance management, and employee engagement, ensuring that the right talent is in place to meet future needs.

Change Management:

Lead HR-driven change initiatives and provide expert guidance on building a local high performing capability centre.

Employee Relations: Implement talent strategies to foster a culture of inclusivity, equity, and high performance. Manage complex employee relations, and investigations, ensuring compliance with local labour laws and global HR policies while creating a positive work environment.

Workforce Planning: Develop and execute workforce planning strategies that optimize organizational design, resourcing, and cost-effectiveness in line with business growth and expansion plans.

Data-Driven Decisions: Utilize external benchmarking, HR operations and analytics/workforce data to inform strategic decisions, monitor HR trends, and anticipate future challenges or opportunities for improvement

Skills & Experience

To contribute to this role, you should have:

• Should be an MBA - HR from a recognized institution
• Min 8+ years of relevant experience into HR and 3-4 years experience into GCC.
• Experience working in a global environment
• Proven expertise in stakeholder management.
• Strong knowledge of HR compliance
• Effective written and verbal communicator with experience influencing others and collaborating cross-functionally
• Ability to design and implement programs aligned with organizational needs
• Comfortable with work in a hybrid working model.
• Ability to learn and grow with the company

Big plus!

• Relevant work experience of HRBP role in GCC.
• Based in Bangalore

Being you at Sinch:

Were a worldwide group of people, committed to diversity. Were working to offer an increasingly inclusive workplace wherever you are. No matter who you are, youll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.

Were proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

Your life at Sinch:

Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and youll be reaching for the opportunities that match where you want to take your career. Its closer than you think.

Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day.

Are you ready Join us on our journey!

Know more about us: www.sinch.com

Desired Skills and Experience
* Should be an MBA - HR from a recognized institution
* Min 8+ years of relevant experience into HR and 3-4 years experience into GCC.
* Experience working in a global environment
* Proven expertise in stakeholder management.
* Strong knowledge of HR compliance
* Effective written and verbal communicator with experience influencing others and collaborating cross-functionally
* Ability to design and implement programs aligned with organizational needs
* Comfortable with work in a hybrid working model.
* Ability to learn and grow with the company
Big plus!
* Relevant work experience of HRBP role in GCC.
* Based in Bangalore