Technical Support Engineer

Responsibilities:

• 1. Serve as the primary technical expert for our Power Conversion System (PCS) and energy storage solutions, engaging directly with clients and sales teams.
• 2. Analyze customer requirements and design competitive, tailored technical proposals and system schematics for energy storage projects.
• 3. Lead the technical preparation for bids and tenders, ensuring high-quality and compliant submissions.
• 4. Conduct market and competitor analysis to provide insights for strategy and product positioning in the market.
• 5. Act as the key technical liaison between Sales, R&D, and Project Delivery teams throughout the sales cycle.
• 6. Provide technical training and support to sales staff, partners, and key clients.
• 7. Represent the company at industry events and conferences to promote technical expertise and solutions.

Requirements:

• 1.Bachelor's degree or higher in Electrical Engineering, Power Electronics, or a related field.
• 2.Minimum 3 years of experience in a pre-sales, technical support role within energy storage PCS.
• 3.Solid understanding of Battery Energy Storage Systems (BESS) applications and standards.
• 4.Full professional proficiency in English (written and spoken) is mandatory.
• 5.Excellent communication, presentation, and interpersonal skills.
• 6.Self-motivated, results-oriented, and willing to undertake frequent travel.