Product Specialist - Biotechnology

Job Summary: We are seeking a dynamic and knowledgeable Product Specialist in Biotechnology to join our team. The Product Specialist will be responsible for promoting and selling our biotechnology products, providing technical support to customers, and contributing to the overall growth of the companys biotechnology division. The ideal candidate will have a strong background in biotechnology, excellent communication skills, and a passion for helping customers solve their technical challenges.

Key Responsibilities:

Product Promotion and Sales:

• Promote and sell biotechnology products to existing and potential customers.
• Develop and execute sales strategies to achieve sales targets.
• Identify and cultivate new business opportunities in the biotechnology sector.

Technical Support:

• Provide technical support and product information to customers and sales teams.
• Conduct product demonstrations and presentations to customers.
• Assist customers in troubleshooting and resolving technical issues related to our products.

Customer Relationship Management:

• Build and maintain strong relationships with key customers and stakeholders.
• Regularly communicate with customers to understand their needs and provide appropriate solutions.
• Gather and report customer feedback to improve products and services.

Market Research and Analysis:

• Conduct market research to identify trends, competitive products, and potential opportunities.
• Analyze market data to inform product development and marketing strategies.
• Monitor industry developments and advancements in biotechnology.

Training and Education:

• Provide training and educational support to sales teams and customers.
• Develop training materials and programs to enhance product knowledge and sales skills.
• Stay updated with the latest advancements in biotechnology and share knowledge with the team.

Collaboration:

• Collaborate with the product development team to provide customer insights and feedback.
• Work closely with marketing teams to develop promotional materials and campaigns.
• Participate in trade shows, conferences, and other industry events to promote products.

Qualifications:

• Masters degree in Biotechnology, Life Sciences, or a related field.
• Proven experience in sales or technical support in the biotechnology industry.
• Strong understanding of biotechnology products and applications.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and customer-focused mindset.
• Willingness to travel as needed.

Preferred Qualifications:

• Experience with CRM software and sales analytics tools.
• Previous experience in product management or marketing in the biotechnology sector.