Program Manager

At SiteMinder we believe the individual contributions of our employees are what drive our success. Thats why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. Its in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do
Were people who love technology but know that hoteliers just want things to be simple. So since 2006 weve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
Weve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, were the worlds leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinders technology every year.
About The Program Manager Role
As a key member of the Smart Distribution Program, this role is responsible for analysing program performance, identifying improvement opportunities, and designing, planning and executing initiatives to realise these opportunities. The role will also support the day-to-day operations and performance of the program.
What Youll Do

• Become a subject matter expert on SiteMinders business and the Smart Distribution Program. Drive thought leadership on Program improvements.
• Conduct a range of analyses on various data sets to identify opportunities for program improvement, inform strategic decision-making and track program performance
• Design and plan a range of initiatives to deliver program goals or improve the operational efficiency of the program
• Manage the end-to-end execution of initiatives, working across functions as required
• Present findings, recommendations and program updates to multiple levels of leadership
• Develop strong working relationships across the SiteMinder business, and partner with key stakeholders to deliver select strategic initiatives.
• Support the day-to-day operations and performance of the program
  

What You Have

• Extensive experience in Management Consulting, Business Analysis, Operations or Project Management
• Very strong analytical, communication (oral and written) and planning skills
• Proven ability to deliver analytical tasks using Excel and SQL
• Proven ability to plan and deliver initiatives with minimal supervision, working across multiple functions within an organisation
• Comfortable working in a fast paced, constantly evolving, and occasionally ambiguous environment
• Experience working in the hotel or technology sectors preferred, but not essential
• Experience working with Salesforce preferred, but not essential
  

Our Perks & Benefits

• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Flexibility to work in a Hybrid model (2-3 days in-office)
• Paid birthday, study and volunteering leave every year
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement
  

Does this job sound like you If yes, wed love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.