Tech Functional Project Manager - Retail

Functional Title: Tech Functional Project Manager

Position Location: Delhi NCR

Areas of Impact:

• End to end Project governance
• Stakeholder Management
• Execution for Technology Initiatives
• Vendor Management
• Integration of Modern AI Tools

Purpose:

We are looking for a Tech Functional Project Manager who can bring structure, clarity, and strong execution to our technology initiatives. With SaaS-led ecosystems becoming core, this role will work closely with the Head of ERP & Infra and CIO to drive projects across ERP, e-commerce, integrations, and security.

Key Responsibilities:

• Drive end-to-end project governance across ERP, e-commerce, IT systems, and cybersecurity initiatives
• Act as a bridge between business, tech teams, and external partners/vendors
• Lead ERP implementation planning, readiness, and execution support
• Manage IT ticketing systems rollout & Other value-added solution onboarding to user adoption and process optimization
• Oversee e-commerce platform implementation and ecosystem integrations
• Drive integration of modern AI-based tools (custom & ready solutions) across business use cases
• Ensure the right balance between build vs. ready-to-use (SaaS) solutions
• Track timelines, risks, dependencies, and delivery quality
• Run structured reviews, reporting, and stakeholder communication
• Maintain strong documentation, MOMs, and governance discipline

Must have experience:

• Proven experience in ERP implementation projects
• Hands-on exposure to modern retail & e-commerce ecosystems
• Experience in integrating SaaS platforms and third-party systems
• Exposure to AI-based tools/solutions implementation (custom or ready platforms)
• Experience with technology value-added system implementation & adoptions
• Basic exposure to cybersecurity projects or governance frameworks

Preferred Experience:

• Experience in luxury or premium retail technology environments
• Consulting experience in retail/e-commerce digital transformation projects
• Exposure to platforms like Shopify, Magento, Zoho, or similar ecosystems
• Experience managing multi-vendor and cross-functional delivery environments

Core Skills:

• Strong techno-functional understanding of complex tech rollouts
• Ability to balance build vs. buy decisions practically
• Excellent stakeholder management (internal & external)
• Strong communication skills, especially with senior leadership
• Ability to drive closure, not just coordination
• Structured, detail-oriented, and execution-focused

Experience:

• 8 - 12 years (flexible for the right candidate with strong retail-tech exposure)

What Will Make You Successful:

• Ability to bring order to complexity and drive outcomes
• Comfort working with CXO-level stakeholders
• Ownership mindset with high accountability
• Focus on quality execution and long-term scalability