Inside Sales Intern

Company Description SmartED Innovations is an ed-tech company dedicated to helping individuals build careers that match their interests and strengths. It offers programs across IT, non-IT, management, and life sciences, including web development, AI, machine learning, data science, cloud computing, cybersecurity, digital marketing, finance, HR, electric vehicles, IoT, AutoCAD, and more. Courses are delivered by experienced professionals who share industry-relevant knowledge and practical insights. With a strong mentor network across diverse fields, SmartED Innovations supports learners and families nationwide in making informed career decisions and preparing for future opportunities.

Role Description This Inside Sales Intern role is a on-site internship position based in Bengaluru. The intern will engage with prospective learners and parents, conduct outbound calls, respond to inquiries, and provide accurate program information to support enrollment decisions. Daily responsibilities include lead generation, maintaining and updating CRM records, following up on warm leads, and coordinating with the sales and marketing teams to support campaigns. The role also involves addressing basic customer questions, ensuring a positive experience, and sharing feedback gathered from prospects to help improve communication and services.

Qualifications

• Candidates should possess Inside Sales and Lead Generation skills to identify, engage, and nurture prospective learners.
• Candidates should possess Customer Service and Customer Satisfaction skills to handle inquiries professionally and support a positive learner experience.
• Candidates should possess strong Communication skills, including clear verbal and written communication in English and local languages where applicable.
• Basic knowledge of CRM tools or spreadsheets and comfort with phone and online communication platforms is beneficial.
• Ability to work in a structured on-site environment in Bengaluru, with strong time management and organizational skills.
• Current students or recent graduates in business, marketing, or related fields are preferred; prior internship or project experience in sales or education services is an advantage.