Hiring For Chat, Blended And Voice Processes.

Department Icon Operations Maintenance & Support
Posted: 1 year ago
1-5 years
Gurgaon, Noida
Operations Maintenance & Support
work from office
Full Time

Posted: 1 year ago
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Job Description

Role & responsibilities


We are hiring for Multiple processes


# Chat process


  • We are hiring for a 100% non voice process.
  • Responsible for solving customers queries over the chat related to telecom products and services.

# Blended Process


  • Opening for a Blended process.
  • Responsible for solving queries of the customers related to various digital marketing plans over the chat and calls.
  • We are also hiring for a financial blended customer service process also.

# Voice Process


  • Hiring for a complete voice process.
  • Responsible for solving customers queries over the calls related to telecom products and services and after resolving customer query candidate needs to do upselling also related to upgradation of plans.

# Travel Process


  • Responsible for solving queries of the customers and helping them for various hotel bookings.

# Banking Process


  • Responsible for solving banking products and services related queries of the customers over the calls.

# Technical process


  • Responsible for providing technical support for an accounting software for australian customers. Its a troubleshooting process.

Preferred candidate profile


  • Undergraduates/ Graduates/B.E./Btech with 1 year of international customer service experience can apply.
  • Candidate should be proficient with written and spoken english.
  • Candidate should be comfortable working in 24*7 shifts.

Perks and benefits


  • Salary up to 45k in hand.
  • Excellent incentives.
  • Good career growth.
  • 5 days working.
  • Cab facility and lot more benefits.
  • Top Most brand name.

To apply and for any queries whats app or call @ Vipul - 8447541241 OR Keshu- 7669330505

Skills

Customer ServiceBlended ProcessUpsellingSemi VoiceVoice ProcessTelecom ProcessChat ProcessCustomer SupportTechnical SupportCustomer ServiceVoice Process

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