Senior Product Manager

Job Title:SeniorProduct Manager Technology

Location: Gurugram

Department: Technology / Product

Reports To: Head of Product / CTO

AboutSmartworks

Smartworks is Indias leading managed workspace platform, providing fully serviced, tech-enabled office environments to enterprises. We combine workspace design, technology, and operational excellence to deliver seamless workplace experiences.

Role Overview

We are looking for a highly driven and customer-centric SeniorProduct Manager to lead digital product initiatives across our smart workplace ecosystem. You will own the product lifecycle — from ideation and discovery to launch and optimization — building scalable tech solutions that enhance enterprise client experience, operational efficiency, and revenue growth.

You will work closely with Engineering, Design, Sales, Operations, and Leadership to deliver innovative, data-driven products.

Key Responsibilities

Product Strategy & Vision

• Define and own the product roadmap aligned with business objectives.
• Identify opportunities to digitize and optimize workspace operations.
• Translate company strategy into actionable product initiatives.

Product Development & Execution

• Lead end-to-end product lifecycle (discovery PRD development launch iteration).
• Write clear Product Requirement Documents (PRDs) and user stories.
• Work closely with engineering teams to ensure timely delivery.
• Prioritize features based on impact, feasibility, and ROI.

Stakeholder Collaboration

• Partner with Sales & Enterprise teams to understand client needs.
• Work with Operations to improve internal workflow systems.
• Coordinate with Marketing for product launches and GTM strategy.

Customer & Data Focus

• Conduct user research, client interviews, and feedback analysis.
• Define KPIs and success metrics.
• Use data analytics tools to drive product decisions and optimizations.

Innovation & Technology Enablement

• Drive adoption of smart workplace technologies (IoT, automation, enterprise dashboards).
• Improve tenant apps, booking systems, visitor management, billing systems, and analytics platforms.

Key Skills & Qualifications Required:

• 8–12 years of product management experience in SaaS / B2B tech / enterprise platforms.
• Strong understanding of Agile & Scrum methodologies.
• Experience working with cross-functional tech teams.
• Analytical mindset with experience in data-driven decision-making.
• Excellent communication and stakeholder management skills.
• Ability to translate business problems into scalable tech solutions.

Preferred:

• Experience in PropTech / Workspace / Enterprise SaaS.
• Exposure to IoT-based systems or operational automation platforms.
• MBA or equivalent business qualification.
• Familiarity with tools like Jira, Confluence, Mixpanel, Tableau, SQL.

Key Competencies:

• Strategic thinking
• Customer obsession
• Ownership mindset
• Execution excellence
• Strong problem-solving ability
• Commercial acumen