Walk-in || Telecalling Officer /Executive

We are conducting a Walk-in Drive on 12th & 13th Nov 2026 for the position of Tele Collection Officer / Executive. We are specifically looking for candidates with Telugu and Kannada language proficiency.

Role & responsibilities

• Handle outbound collection and recovery calls for delinquent customer accounts.
• Manage assigned collection buckets and ensure timely recovery of overdue payments.
• Negotiate payment commitments and follow up with customers for closure.
• Maintain collection records and update customer interactions in the system.
• Achieve monthly collection and productivity targets.
• Escalate critical or high-risk cases to the concerned team.
• Adhere to company policies and regulatory guidelines during collection activities.

Preferred candidate profile

• 1 to 4 years of experience in Tele Collections, Recovery, or Debt Collection.
• Experience in handling collection buckets, preferably in Banking, NBFC, Fintech, or Financial Services.
• Fluency in Telugu and/or Kannada is mandatory.
• Good communication, negotiation, and customer handling skills.
• Ability to work in a target-driven environment.
• Basic computer knowledge and familiarity with collection systems.

Perks and benefits

• 2.00 LPA to 4.30 LPA based on experience, language proficiency, and interview performance.

Interested Candidate Can share your resume to Xpheno.jothysri.d@smfgindia.com