Outbound Sales Executive

ABOUT THE ROLE

Desi Farms is looking for a customer-focused Inside Sales Executive / Out Bound Sales to engage with prospective and existing customers remotely, understand their requirements, share relevant product information, support the sales process and build long-term customer relationships.

Experience: 4+ yrs

Location: Viman nagar, Sakore Nagar -Pune

KEY RESPONSIBILITIES

• Connect with prospective and existing customers through phone calls and other communication channels to explain products and services.
• Understand customer needs, answer product-related questions and recommend suitable offerings.
• Follow up on inquiries, maintain regular communication and support customers through the purchase process.
• Maintain accurate customer information, enquiry records, call logs and follow-up details in the database.
• Build positive customer relationships and encourage repeat business through timely and professional communication.
• Coordinate with internal teams to support order updates, customer requests and issue resolution.
• Prepare routine activity reports and ensure all customer interactions are recorded accurately.
• Follow company policies, communication standards and customer service procedures.

REQUIREMENTS & QUALIFICATIONS

• Graduate in any discipline with at least 3 years of experience in inside sales, telesales, BPO or customer relationship management.
• Good verbal communication skills in English, Hindi and Marathi.
• Strong listening, interpersonal, negotiation and customer-handling skills.
• Basic knowledge of MS Excel and CRM tools for maintaining customer information and reports.
• Organized, proactive and able to manage customer enquiries and follow-ups independently.
• Professional attitude, problem-solving ability and a collaborative approach to working with teams.

Contact: 91560 27181 / 92094 02549