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Job Description
Business Head/P&L Owner
Description:
- Candidate should have 15 to 20 years of experience in QSR / Cafeteria chains / Branded Food businesses / Franchise-led food brands. (Candidates outside food / QSR industry not suitable)
- End-to-end P&L ownership experience
- Strong exposure to FOCO / FOFO / Franchise business models
- Experience in multi-location, pan-India operations
- Proven ability to raise capital / close investors
- Hands-on experience in scaling food brands
- Background from reputed food/QSR brands (CCD, McDonalds, KFC, Pizza Hut, Starbucks, Burger King, Chai Point, etc.)
- Strong knowledge of FSSAI & food compliance
- Bachelors Degree Hospitality / Business , MBA Preferred
Description:
JOB DESCRIPTION:
Role Summary:
The Business Head P&L Owner Food Brands will be the end-to-end owner of the food brand business, responsible for FOCO/FOFO investor acquisition, establishment of 400500 Cafetarias outlets across India, pre-opening execution, day-to-day operations, and full P&L ownership.
This role goes beyond setup and operationsHe is accountable for capital inflow, profitability, ROI, scalability, and long-term sustainability of the business.
Key Responsibilities:
FOCO Investor Sales & Capital Raising:
- Understand and execute the Chairmans vision for the Food Brands Cafeteria & Kiosk business formats
- Design and execute FOCO/FOFO investor acquisition strategy to raise investments for cafeteria expansion
- Drive marketing campaigns and lead funnels to generate high-quality investor leads
- Conduct investor meetings, pitches, negotiations, and closures
Present:
- Unit economics
- ROI & break-even models
- Profitability projections
- Ensure strong investor confidence, transparency, and post-investment relationship management
Business Concept, Format & Positioning:
Define and optimize cafeteria/kiosk formats based on location and audience:
- High Streets
- Premium Locations
- Corporate offices & IT parks
- Educational institutions
- Malls, public places & transit hubs
- High-street & outdoor locations
- Decide brand mix, pricing strategy, menu architecture, and service models per format
- Ensure each format delivers commercial viability, speed of service, and repeat consumption
Pre-Opening & Business Establishment (0 1 Ownership):
Lead end-to-end setup of cafeterias/kiosks from concept to inauguration:
- Site identification, feasibility & footfall analysis
- Commercial negotiations with mall owners, corporates, landlords, and authorities
- Layout planning, kiosk/cafeteria design & fabrication
- Equipment, POS, signage, and vendor onboarding
Ensure:
- All licenses & statutory approvals (FSSAI, fire, municipal, etc.)
- Budget adherence and timeline discipline
- Manage simultaneous multi-city launches at scale
Cafeteria & Kiosk Operations (1 N Scale):
- Own daily operations across all cafeteria/kiosk outlets
Build and enforce SOPs covering:
- Kitchen operations & hygiene
- Food quality & consistency
- Inventory, wastage & procurement
- Manpower productivity & scheduling
- Customer experience standards
Recruit, train, and manage:
- Area Managers
- Store/Kiosk Managers
- Kitchen & service staff
- Ensure operational excellence, cost control, and brand consistency across India
Financial Management & P&L Ownership (Non-Negotiable):
- Own complete P&L responsibility for the cafeteria/kiosk for Food brand
Drive:
- Revenue growth per outlet
- EBITDA margins
= Cost optimization (food, manpower, rent, overheads)
Track and improve:
- Outlet-level profitability
- Investor ROI
- Breakeven timelines
Prepare and present:
- Budgets & forecasts
- Monthly and quarterly P&L reviews
- Performance dashboards for leadership and investors
- Ensure the vertical runs as a profitable, scalable business, not just an operational network
Marketing, Growth & Scale Strategy:
Work with marketing teams on:
- Local store marketing
- Launch campaigns
- Offers, promotions & partnerships
- Identify expansion opportunities and new cafeteria formats
- Continuously improve menu engineering, pricing, and demand generation
- Build a long-term roadmap to scale 400500 profitable outlets nationwide
Team, Stakeholder & Governance Management:
- Build and lead a strong cross-functional team
Act as single-point owner between:
- Investors
- Vendors
- Location partners
- Internal leadership
- Conduct performance reviews and corrective action plans
- Ensure strict compliance with company policies and food industry regulations
Qualifications & Experience:
- Bachelors degree in Hospitality / Business (MBA preferred)
15 to 20 years of experience in:
- Cafeteria / QSR / branded food businesses
- Franchise or FOCO/FOFO business models
- Multi-location operations with P&L ownership
- Background in brands such as: Caf Coffee Day, McDonalds, KFC, Pizza Hut, Burger King, Starbucks, Chai Point, etc.
- Strong understanding of FSSAI, food safety, and regulatory compliance
Key Competencies:
- Strong entrepreneurial mindset with financial ownership
- Proven P&L leadership, not just operations
- Excellent investor-facing communication & negotiation skills
- Data-driven, execution-focused, and hands-on leader
- High accountability with ability to scale businesses profitably
Skills
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