Group Account Manager - Business

Experience: 6 to 8 years

Who are you

Youre the kind of person who can spot an opportunity in every conversation. New brand in town You already know the play. Existing client Youre figuring out whats next before they even ask.

You dont just pitch - you narrate. You build stories that make strategies memorable. And you dont stop at the win; you stay in, build trust, and make sure the brand grows with us.

Youre equal parts hunter, partner, and brand custodian.

What will you do

• Drive SoCheers growth in the South market; scanning, spotting, and seizing opportunities.
• Partner with founders to crack new sectors, shape regional strategies, and expand the client base.
• Acquire new clients via referrals, inbound leads, and networking that doesnt feel like networking.
• Lead pitches from start to finish - RFPs, creds, narratives, decks, and winning rooms.
• Close deals, negotiate commercials, and ensure smooth, seamless onboarding.
• Manage onboarded brands like theyre your own; ensuring consistency, growth, and strategic alignment.
• Be the brand custodian for existing clients; building roadmaps, spotting opportunities, and driving business + creative impact.
• Stay on top of campaigns, communication, and delivery timelines with internal teams.
• Keep SoCheers creds, case studies, and success stories fresh and sharp.
• Focus on client experience; measure it, improve it, own it (yes, NPS matters) and make every interaction meaningful.
• Nurture relationships by being proactive, bringing insights, and always staying solution-driven.
• Spot upsell & cross-sell opportunities that actually add value to the client, not just the bottom line.

What do you bring

• 6+ years of advertising/digital experience, with a mix of business development, client servicing, and brand management.
• Experience in a similar agency-side role (preferred) - you get the pace, the people, and the client mindset.
• Proven ability to grow accounts and manage brands strategically.
• The balance of detail and big-picture thinking; you can handle the nitty-gritty while planning the long game.
• Storytelling and presentation skills that make strategies land and stick.
• A networker at heart, a problem-solver by nature, and a partner clients can rely on.

In short: Youll be SoCheers growth driver and brand partner in the South - bringing in clients, managing their journeys, and growing their brands with us.