Posted: 10 months ago
Posted: 10 months ago
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Job Description
- Proficient in English and Gujarati, both spoken and written, with strong computer knowledge, as the role involves handling SoCampus and raising tickets
- Capable of managing the complaint management system
- Able to manage the concierge team handling external business couriers/work
- Responsible for overseeing the courier handling team
- Lead front office executives across all floors
- Manage a team of approximately 45 staff members, reporting to the FOM
- Responsible for SLA management for the Admin function, including preparation and presentation of MMRs to the client
- Required to closely coordinate with the client on seating plans for various BUs
- Lead stationery store management, including periodic audits.
- Ensure effective follow-up with all operational departments and third-party vendors for task allocation and timely completion, with maintenance of a daily tracker
Skills
Complaint ManagementFront Office OperationsComplaint HandlingAdmin ActivitiesAdministration WorkOffice OperationsHandlingFrontComplaint ManagementMaintenanceStore ManagementStoreIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Sodexo is a French multinational corporation that provides food services, facilities management, and other support services to a variety of clients, including businesses, hospitals, schools, and government agencies.
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