Sales Quality & Lead Monitoring Executive

Department Icon Business Development / Sales
Posted: 1 week ago
1-2 years
Chennai(KK Nagar)
Business Development / Sales
work from office
Full Time
Closes 3 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

Monitor and improve counsellor sales performance by tracking call quality, lead response time, CRM accuracy, follow-ups, RNR connectivity, and Interakt engagement while identifying gaps, providing feedback, and ensuring consistent sales process .

Skills

BPOBPO VoiceCall QualityQuality MonitoringQuality AssuranceRetail SalesB2C SalesTechnical / Service SalesSales

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