Travel Consultant And Sales

Company Description Solopackers is a solo-travel focused platform that turns independent trips into shared, memorable experiences. The companys app connects travelers from around the world who have similar interests, enabling them to discover destinations together rather than traveling alone. Through curated itineraries and community-driven journeys, Solopackers helps users find travel companions, overcome the challenges of solo travel, and explore new places with confidence. The focus is on building authentic connections, forging lasting friendships, and creating meaningful travel memories. Team members contribute to a growing travel community that values inclusion, adventure, and shared experiences.

Role Description The Travel Consultant and Sales role at Solopackers is a full-time, on-site position based in Bengaluru. This role involves consulting with customers to understand their travel preferences, advising them on destinations and itineraries, and recommending suitable travel experiences through the Solopackers platform. Day-to-day responsibilities include managing travel inquiries, preparing and coordinating travel arrangements, handling reservations, and ensuring accurate documentation. The role also focuses on sales activities such as converting leads, promoting curated itineraries, and meeting revenue targets while delivering high-quality customer service. The Travel Consultant and Sales team member collaborates closely with internal teams to improve offerings, provide feedback from travelers, and support a seamless end-to-end travel experience.

Qualifications

• Demonstrated skills in Travel Consulting and Travel Management to understand traveler needs, recommend suitable options, and manage end-to-end itineraries.
• Experience handling Travel Arrangements and Reservations, including booking transportation, accommodations, and activities with attention to detail.
• Strong Customer Service skills, with the ability to build trust, respond promptly to inquiries, and resolve issues in a calm and professional manner.
• Effective communication and interpersonal skills, including clear spoken and written English and the ability to work with diverse travelers and colleagues.
• Sales aptitude, including lead qualification, upselling or cross-selling relevant travel products, and working toward individual or team targets.
• Good organizational and time-management skills, with the ability to handle multiple bookings and priorities in a fast-paced environment.
• Comfort using travel and booking software, CRM tools, and mobile apps; familiarity with online travel platforms is an advantage.
• Prior experience in travel consulting, tourism, hospitality, or a related customer-facing role is preferred; a relevant diploma or degree is a plus.