Travel Consultant (CanadaIndia Sector) (Chandigarh)

• Travel Consultant (CanadaIndia Sector) (Chandigarh)
• Company: Solstice Veridian Services
• Job Location: Chandigarh, India
• Employment Type: Full-time
• Salary: 2,40,000 - 4,20,000 per year
• Job Title: International Travel Consultant (Night/Early Shifts)
• Location: Phase 8, Industrial Area, Mohali (100% On-Site)
• Compensation: 20,000 35,000 per month (Based on relevant GDS & travel experience)
• Shift Windows: Rotational Night Shifts (8:00 PM IST start or 2:00 AM IST start) | 6 Days a Week
• Mandatory Requirements (Please Read Before Applying)
• Applications that do not meet these four criteria cannot be considered:

Physical Location: Must currently reside in the Tricity area (Mohali, Chandigarh, Kharar, Zirakpur, Panchkula) or have immediate local accommodation. We do not offer relocation support or Work-From-Home.

Independent Transport: Must have reliable personal transport (own two-wheeler/four-wheeler) for commuting during night and early morning hours (2:00 AM / 8:00 PM). Cab facility is NOT provided.

• English Proficiency: Fluent spoken and written English is mandatory. You will be communicating directly with Canadian clients and international airline desks.
• Work Schedule: 6 days a week on-site in Phase 8, Mohali, aligned with Canadian operational hours.
• About the Role

We are hiring Travel Consultants dedicated to the Canada-to-India travel corridor. You will handle flight bookings, pre-issuance Quality Control, fare audits, transit compliance, and post-sale passenger servicing.

• Key Responsibilities
• GDS Search & Booking: Search, build, and issue international flight itineraries primarily on Travelport / Galileo (Amadeus experience is a plus).
• Pre-Ticketing Quality Control (QC): Audit files prior to ticketingverifying name formats, passport validity, secure flight data, baggage rules, and fare conditions.

Transit & Route Compliance: Confirm transit visa regulations (Schengen direct airside transit, UK DATV, US transit, Gulf hubs) for Indian passport holders traveling from Canada.

• Fare Audits & Routing: Optimize routings to find competitive fares across major carriers on high-volume North American corridors.
• Post-Ticketing Support: Manage inbound calls and queues for date changes, re-issuances, cancellations, refunds, schedule changes, and irregular operations (IROPs).
• Candidate Profile

Experience: Prior experience in international ticketing, airline reservations, or travel agency operations is preferred. Candidates from high-volume international BPO / customer support backgrounds with exceptional English communication will also be evaluated.

• GDS Knowledge: Functional knowledge of Galileo or Amadeus commands is strongly preferred.
• Communication: Transparent, professional verbal English suitable for North American customers.
• Benefits & Workplace Perks
• Performance incentives
• Health insurance coverage
• Leave encashment
• Life insurance .