Key Account Manager

Employment Type: WFH, Full-time

Experience Required: 2+ Years

TIMING: US Time Shift - [6PM to 3AM IST]

NOTICE PERIOD: Immediate (Preferred) / Max 30 days

About the Role

• Were looking for a motivated and detail-oriented Key Account Manager to join our team! If
• youre passionate about client relationships, project coordination, and creative marketing
• solutions, this role is for you. Youll work closely with our sales team to manage day-to-day client
• needs and drive business growth.

What Were Looking For

• 2+ years in sales or administrative support
• 2+ years in the promotional products industry (preferred)
• Strong project coordination & multitasking skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams)
• Excellent communication verbal and written
• Strong problem-solving & basic business math skills
• Able to work independently and manage multiple priorities
• Adaptable, positive, and eager to learn
• Thrive in a goal-oriented, deadline-driven environment

What Youll Do

• Get hands-on with the promotional products industry, learning about production methods, materials, and branding.
• Coordinate multiple client projects with varying priorities, budgets, and timelines.
• Educate clients on order processes, approvals, quality standards, and timelines.
• Ensure projects meet profitability targets while achieving client goals.
• Build strong relationships with clients, vendors, and teammates.
• Deliver top-notch service via phone, email, and text for clients of all sizes.

Nice to Have

• Bachelors degree in Marketing, Communications, Business, or related field
• Promotional product industry experience