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Job Description
Please find the JD.
Role- Travel Operation Manager
Location- Mumbai
Responsibilties:-
- 1. Role would require to acts as a client relationship manager
- 2. Weekly corporate visit needs to be done
- 3. Business review monthly / quarterly / annually
- 4. Adoption of technology & providing cost conservation suggestions to enhance client stickiness.
- 5. Maximize revenue opportunities for accounts under his/ her portfolio
- 6. Managing client escalation on real time and providing them appropriate solutions
- 7. Manage and coordinate with Airline team to get the best deal for corporate tie up
- 8. Accurate submission of invoices or any payments by supporting credit control team
- 9. On time collection - meeting with corporate
- 10. Cross selling of other travel related product
- 11. Achieve monthly and yearly target as defined by the business
- 12. Managing the teams daily activities.
- 13. Cross-training existing employees to maximize team agility, performance, and productivity.
- 14. Manage and maintain relations with the corporates by providing quality service as defined by the organization.
- 15. Achieve defined targets as set by the business.
Skills
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