Car Service Advisor

:

• Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.
• Strong knowledge of automobile car spare parts.
• Enquiry Management.
• Attend Enquiry and Given Product Demonstration.
• Enquiry Follow-Up and Order Booking.
• Good communication & negotiation skills with customers
• You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.
• You actively approach customers, thus showing excellent communication skills. Method and process competence
• Follow up with customers to ensure satisfaction with services provided.
• Must have sales aptitude and target driven approach

Key Responsibility Areas

• Achieve sales targets for spare parts sales and services
• Customer service: Greet customers, answer questions, and build relationships
• Scheduling: Schedule appointments, drop-offs, and pick-ups
• Communication: Communicate with customers and technicians about Spare part status
• Sales: Sell products and services, and suggest packages and retail options
• Maintain Customer database location-wise.
• Handle customer objections from time to time and bring them to a resolution

Candidate Profile:

• Must have sales aptitude and target driven approach
• Must have worked in automobile spare parts for minimum 3 years
• Candidate must possess technical knowledge about car spare parts genuine & aftermarket
• Any stream graduate if fine