Exclusive Hiring For International BPO Pune Customer Support Associate

Exclusive Hiring: International BPO Customer Support (Voice / Chat/ Blended Process)

How to Apply

Contact: HR Prajakta

85309 21444

Location: Pune

Industry: International BPO

Employment Type: Full-time

Job Role

We are hiring for International BPO Customer Support (Voice / Blended Process). Candidates will handle customer queries from international clients via calls / Chat and blended support channels while ensuring high-quality service and customer satisfaction.

Key Responsibilities

• Handle inbound/outbound international customer calls
  
• Resolve customer queries efficiently and professionally
  
• Follow company SOPs and quality guidelines
  
• Coordinate with internal teams for query resolution
  

Eligibility Criteria

• UG/Graduate
  
• Freshers & Experienced candidates can apply
  
• Minimum 6 months of International BPO experience (preferred for experienced package)
  
• Excellent English communication skills (Verbal & Written)
  
• Customer-focused mindset with problem-solving skills
  

Compensation

• Freshers: Up to 4 LPA
  
• Experienced (6+ months International BPO): Up to 6.7 LPA
  
• Monthly Incentives & Performance Allowances
  

Shift & Benefits

US /UK Shifts

• Rotational Shifts
  
• Rotational Week Offs
  
• 5 Days Working / 2 Days Off
  
• Two-way Cab Facility/ One way cab facility-one way travelling allowance
  
• Growth & Career Development Opportunities
  

Interview Process

1. HR Round
   
2. Versant Assessment
   
3. Operations Round
   

How to Apply

Contact: HR Prajakta

Share your updated resume on WhatsApp: 85309 21444

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