An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- As an ORM Executive specializing in Email & Chat Support, you will be responsible for providing customer assistance in the ISP/Telecom domain. Your primary duties will include handling email and chat-based support, diagnosing and troubleshooting technical issues, offering clear solutions to customers, maintaining accurate records of interactions, collaborating with internal teams for complex problems, ensuring quick and quality responses within SLAs, and providing multilingual support if required.
To excel in this role, you should have a minimum of 2 years" experience in email/chat customer support, possess strong technical troubleshooting skills, exhibit excellent written English communication abilities, demonstrate high attention to detail and professionalism. Proficiency in Italian, French, German, Japanese, or Spanish will be considered a bonus.
This is a full-time position based in Andheri East with immediate joining preferred. The working hours are during the day shift from Monday to Friday, requiring in-person presence at the office location.,
Skills
Customer SupportTechnical TroubleshootingWritten English CommunicationEmailchat Customer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Similar Jobs
View all
New Operations Maintenance & Support roles in All India.
One email a day. Unsubscribe any time.
