Posted: 1 week ago
Posted: 1 week ago
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Job Description
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Job Description
- Day Shift : 2 Position
- Evening Shift: 1 Position (timing 4 pm to 1 Am)
- Communication: Good communication skills are mandatory
- Experience: Prior calling experience is mandatory
- Evening Shift: Candidates must have their own laptop and a stable Wi-Fi connection.
- Handle incoming customer calls, emails, and inquiries professionally.
- Assist customers with product, service, and networking-related queries.
- Resolve customer complaints and provide timely solutions.
- Coordinate with the technical support team to address technical issues.
- Maintain accurate records of customer interactions and complaints.
- Follow up with customers to ensure their issues have been resolved.
- Provide information about company services, plans, and offerings.
Skills
Technical SupportRecord MaintenanceInquiries HandlingCommunication SkillsEmail HandlingComplaint HandlingEmails HandlingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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