Head - Sales - Freight Forwarding/Logistics Firm

Sales Head - Freight Forwarding (Sea, Air & Multimodal)

Location: vikhroli

Job Summary:

The Sales Head will be responsible for driving revenue growth across Sea Freight, Air Freight, Customs Clearance, Project Logistics, and Supply Chain solutions. The role includes developing sales strategies, acquiring strategic accounts, leading a high-performing sales team, and achieving profitable business growth.

Key Responsibilities:

Business Development:

• Develop and execute the annual sales strategy.
• Identify new business opportunities across imports and exports.
• Generate business from manufacturers, importers, exporters, EPC companies, automotive, engineering, pharma, defence, chemicals, and project cargo sectors.
• Develop Key Account Management strategies.

Sales Management:

• Achieve monthly, quarterly, and annual sales targets.
• Build and manage a healthy sales pipeline.
• Track conversion ratios and sales productivity.
• Lead contract negotiations and commercial discussions.

Team Leadership:

• Recruit, train, and mentor sales executives.
• Conduct weekly sales reviews.
• Monitor KPIs and individual performance.
• Build a high-performance sales culture.

Customer Relationship:

• Develop relationships with CXOs, procurement teams, and logistics managers.
• Drive customer retention and account growth.
• Resolve major customer escalations.

Internal Coordination:

Collaborate closely with:

• Operations
• Pricing
• Customer Service
• Finance
• Customs Team

Market Intelligence:

• Monitor competitor pricing.
• Track market trends.
• Identify emerging trade lanes.
• Recommend new logistics products and services.

KPIs:

• Revenue Growth
• Gross Profit
• New Customer Acquisition
• Customer Retention
• Sales Pipeline
• Team Productivity
• Conversion Ratio
• Collection Efficiency

Qualifications:

• Graduate (MBA preferred)
• 8 - 12 years of Freight Forwarding Sales experience
• Strong knowledge of Sea Freight, Air Freight and Customs
• Experience leading sales teams
• Strong negotiation, presentation, and communication skills