Walk-in || Corporate Officer

CRM Executive Customer Relationship & Sales Coordination

• Company:Srideva Lam Private Limited
• Location: Bengaluru Corporate Office
• Experience:1–2 Years
• Salary: 20,000–25,000 per month

Job Summary

We are hiring a proactive and customer-focused CRM Executive to manage customer relationships, maintain customer databases, coordinate with the sales team and ensure timely follow-ups with existing and prospective customers.

Key Responsibilities

• Maintain and regularly update customer, dealer and sales lead databases.
• Follow up with prospective customers and convert enquiries into business opportunities.
• Coordinate with the sales team regarding leads, quotations, orders and customer requirements.
• Track pending enquiries, orders and customer feedback.
• Maintain daily CRM reports, sales follow-up records and customer interaction history.
• Ensure timely communication and effective resolution of customer queries.
• Support the sales team in lead generation and customer relationship management.

Preferred Candidate Profile

• Graduate in any discipline.
• 1–2 years of experience in CRM, customer relationship management, sales coordination or customer support.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel, MS Word and basic computer applications.
• Good customer follow-up, coordination and organisational skills.
• Ability to manage customer databases and multiple enquiries independently.
• Female candidates are preferred.