Head Of Sales

Head of Sales | Payment Solutions & Consulting

About the Company:

SORP Group is an international consulting group with 19 years of expertise in business transformation.

Our achievements:

• 3,000+ successful B2B projects in 25 countries
• A team of 105 top-tier specialists in consulting, legal services, finance, corporate solutions, international trade, and logistics
• Head office in Dubai (UAE) with representative offices in Moscow and China

We create solutions that change the rules of the game in the market. We are looking for a talented leader ready to take our company to new heights.

Overview of the role:

The successful candidate will become the architect of the sales department's growth, responsible for:

• Increasing the company's market share in the B2B payments segment
• Implementing innovations in processes (AI, Big Data, automation)
• Building a team of experts capable of competing at a global level

Key Responsibilities:

Strategy and Processes

• Development and implementation of a sales strategy (including financial, B2B consulting, and other services)
• Improvement of existing sales models and client communication processes
• Building and optimizing the sales funnel, CRM implementation, and process automation
• Introduction of regulations, scripts, quality standards, and KPI control
• Process automation and implementation of AI tools

Team Management

• Building a team of sales managers: hiring, onboarding, and termination
• Creating a pipeline of potential manager candidates for rapid replacement if needed
• Employee development: mentoring, sales skills training, conducting trainings and sales masterclasses
• Development of employee motivation systems (financial and non-financial)
• Setting KPIs for the month, half-year, and year for the entire department and for each employee individually, based on the company's financial plan
• Daily monitoring of financial plan achievement and timely response to gaps
• Monitoring managers performance, call listening, performance reviews, corrective actions to improve departmental results, and reporting to management

Key Clients and Partnerships

• Negotiating with key clients and partners
• Development of the partner network
• Expansion of the client base
• Resolution of complex and conflict situations, protection of the company's interests

Key Responsibilities in the Marketing Block

• Development and implementation of a marketing strategy for the B2B direction (financial and consulting services)
• Market, competitor, and target audience needs analysis in the B2B segment
• Building positioning and unique value propositions (UVPs) for key company products
• Managing the marketing team: task setting, deadline control, KPI implementation
• Oversight of product packaging: preparation of presentations, commercial proposals, and marketing materials
• Generating ideas for advertising campaigns and participation in content preparation
• Organization and control of marketing research
• Marketing budget management and campaign effectiveness control (LTV, CAC, ROI)
• Development of a lead generation system jointly with marketing and sales

Requirements:

• 3 years of experience as Head of Sales in FinTech, payment systems, banks, or consulting companies
• Proven track record of revenue growth of 30%+ and CAC reduction of 15%+
• Knowledge of CRM systems (AmoCRM, Salesforce, HubSpot)
• Hands-on experience in sales funnel setup and analytics
• Experience working with metrics: CAC, LTV, Conversion Rate, Average Check
• Understanding of payment regulation (PSD2, AML, KYC)
• Strong leadership skills and experience in resolving conflicts with key clients and counterparties
• Data-driven approach: use of analytics for decision-making
• Fluent in Russian, English proficiency C1+ For negotiations with international partners

Additional Information:

• Location - Dubai
• Employment type - Full-time | Office-based
• Work with clients from the EU and UAE
• Work with innovative projects and modern tools
• Professional development within an international team