SS&C GlobeOp - Delivery Manager

Description:

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.
Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
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Key Responsibilities:
Delivery Ownership:

- Manage and be accountable for the successful delivery of projects within agreed constraints of time, cost, and quality.
- Ensure alignment of project outcomes with business goals and priorities.
Agile Leadership:

- Oversee multiple agile and scrum teams, ensuring effective coordination and delivery alignment.
- Lead or facilitate sprint planning, reviews, and retrospectives when required.
- Look ahead to ensure upcoming sprints are prepared and aligned with delivery milestones.
Stakeholder Engagement:

- Represent the build team at steering committees, project calls, and other governance forums.
- Communicate progress, risks, and dependencies clearly to stakeholders at all levels.
- Build strong relationships across business and technology teams.
Dependency & Risk Management:

- Proactively identify and manage risks, dependencies, and blockers (unclear requirements, tool issues, approvals, resourcing gaps, conflicting priorities).
- Anticipate delivery challenges and resolve them before they impact teams.
- Ensure dependencies across teams and projects are tracked and managed effectively.
Delivery Metrics & Continuous Improvement:

- Track and report on delivery metrics including flow & throughput, quality indicators, planned vs. delivered, and blocker metrics.
- Use data-driven insights to improve delivery predictability, quality, and efficiency.
- Foster a culture of continuous improvement across teams.
Skills & Experience:

- Proven experience as a Delivery Manager, Project Manager, or similar role in a technology-driven environment.
- Strong understanding of agile methodologies (Scrum, Kanban, SAFe, or equivalent) and hands-on experience working with agile teams.
- Excellent problem-solving skills with a proactive mindset for identifying and resolving delivery blockers.
- Strong stakeholder management and communication skills, with the ability to influence and build consensus.
- Experience in tracking and reporting delivery metrics to drive accountability and improvement.
- Ability to manage multiple teams and initiatives concurrently.
- Familiarity with project and collaboration tools (e.g., Jira, Confluence, Azure DevOps, or similar).
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.