Advertising Sales And Client Service Executive

Advertising Sales and Client Service Executive

US Market | Staffing Global Network LLP

Experience: Minimum 5 years in sales; 5-7 years preferred

Work arrangement: Work from office

Shift: Night shift aligned with US business hours

About Staffing Global

Staffing Global helps American businesses build and manage offshore teams through dedicated staffing and managed services. This position will support a US publishing client with two business-to-business print magazines that help advertisers increase their visibility and market reach.

About the role

We are looking for a confident sales and customer service professional to grow advertising revenue, acquire new advertisers, and build lasting client relationships. You will manage the advertiser journey from initial outreach and booking through design coordination, revisions, and final approval before print deadlines. The role combines proactive outbound selling with attentive service and strong ownership of follow-through.

Key responsibilities

Outbound sales and business development

• Research prospective advertisers and build an accurate database of businesses, decision-makers, contact details, and sales opportunities.
• Make outbound calls to US businesses using company-provided VoIP facilities, supported by personalized emails and consistent follow-up.
• Understand each prospects business, audience, and advertising goals; recommend suitable ad sizes, issue bookings, and placements.
• Sell available cover opportunities, back-cover space, interior advertisements, and other premium placements using approved rates and booking terms.
• Handle objections, negotiate within approved limits, and convert qualified opportunities into confirmed bookings. Promote repeat-issue and cross-publication bookings where relevant.

Client service and account management

• Maintain regular contact with existing advertisers before each issues booking and artwork deadlines to secure renewals and identify additional opportunities.
• Respond promptly to enquiries, explain options and timelines clearly, and resolve concerns or escalate issues with timely follow-up.
• Confirm each bookings publication, issue, ad size, placement, price, and deadlines in writing; check availability before committing premium space.
• Keep complete records of conversations, commitments, next actions, and client preferences so no follow-up is missed.

Design coordination and publication readiness

• Collect ad copy, logos, images, contact details, and client instructions; translate requirements into clear written briefs for the graphic design team.
• Coordinate proofs and revisions, consolidate client feedback, and verify that requested changes have been incorporated.
• Obtain and record final client approval before the production deadline. Check approved artwork against the booking and brief, escalating discrepancies promptly.
• Maintain an issue-wise tracker of bookings, artwork, revisions, approvals, and outstanding actions; flag delays early and coordinate final handover to the production team.
• Own advertiser communication through to print readiness. Graphic design and technical print production will be handled by the relevant specialist teams.

Experience and skills

• Minimum 5 years of sales experience, preferably 57 years, with demonstrated outbound prospecting, consultative selling, and closing skills.
• Previous experience selling to American customers is a strong advantage, particularly familiarity with American accents and confidence in handling US client conversations.
• Excellent spoken English, clear and confident telephone communication, strong listening skills, and professional written English.
• Ability to conduct consultative sales conversations, handle objections, follow up persistently and respectfully, and build trust with business owners.
• Strong organization, time management, attention to detail, and ability to coordinate multiple clients and deadlines independently.
• Comfort with VoIP calling, email, spreadsheets, CRM systems or structured sales trackers, and virtual collaboration tools.
• Must be willing to work from the office on a night shift aligned with US business hours and take ownership of agreed sales and service targets.

Advertising or print-media sales experience is preferred, but not essential. Candidates from BPO sales, inside sales, business development, or account management are welcome if they can demonstrate successful outbound selling and strong client service skills.

Education

A bachelors degree is preferred. Candidates who have not completed graduation may also be considered if they demonstrate strong relevant sales experience, excellent English communication, and outstanding organizational skills.

Performance expectations

Success will be assessed through agreed advertising revenue and new advertiser targets, renewal and repeat-booking performance, premium-placement sales, pipeline quality, timely follow-up, booking accuracy, and completion of approvals before deadlines. Specific targets will be set after onboarding and familiarization with the publications.

Training and compensation

Staffing Global will provide the business phone number, VoIP facilities, necessary virtual infrastructure, and an introduction to both magazines, their advertising options, and workflows. Compensation will be commensurate with experience, demonstrated capability, and the value the candidate brings to the role.