Account Manager

Account Manager (Domestic)

India - Remote

***** Urgent Hiring ******

Core Responsibilities:

Account Management & Growth:

• Act as the primary point of contact for clients and Tier 1 vendors.
• Identify new business opportunities and onboard new direct clients through networking and cold outreach.
• Lead contract negotiations, rate discussions, and finalize Master Service Agreements (MSAs) or Statements of Work (SOWs).

Recruitment Delivery:

• Manage and mentor a team of recruiters to ensure quality and timely candidate submissions.
• Oversee the full consultant lifecycle, including technical screening, interview coordination, offer rollout, and onboarding.
• Monitor recruitment pipelines, submission-to-hire ratios, and overall team productivity.

Strategic Governance:

• Ensure compliance with client Service Level Agreements (SLAs) and staffing regulations.
• Identify delivery risks early and implement proactive mitigation strategies.
• Prepare and present regular performance reports and hiring metrics to senior leadership and clients.

Skills & Qualifications:

• Experience: 5+ years in domestic staffing.
• Technical Proficiency: Expert knowledge of Applicant Tracking Systems (ATS), Naukri, Monster, and LinkedIn Recruiter.
• Communication: Strong negotiation and stakeholder management skills to handle high-pressure client environments.
• Education: Bachelors degree in HR, Business Administration, or a related field.