HR Operations Support Specialist (Remote, India)
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Job Description
This is a 3-month contract (extensions possible), 40 hr/week, remote role in India.
This will be a contractor role to Stage 4 Solutions.
Key Responsibilities
- Employee Support:
- Act as the first point of contact for HR-related queries, addressing questions about policies, benefits, time tracking, payroll, and more.
- Answer first line questions from employees, helping navigate them to the correct location for answers
- Support is primarily performed through email and in English.
- Issue Resolution:
- Identify, triage, and resolve support tickets in a timely manner.
- Assist the team in rationalizing SLAs with a target of 48 hour turnaround.
- Maintain and update the ticketing system with detailed notes and status updates.
- Perform data entry/document upload and routine updates in Workday as needed, ensuring accuracy and adherence to company policies.
- 2+ years of experience in an HR operations support role at Global companies
- Familiarity with HRIS systems, preferably Workday.
- Familiarity with ticketing systems, preferably ServiceNow.
- Excellent communication and interpersonal skills with a customer-service mindset.
- Bachelors degree
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Skills
OperationsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Stag Construction Solutions Ltd. is an Indigenous owned company, located in Calgary, which specializes in General Contracting with sustainable solutions throughout Canada.
As Indigenous Corporate Leaders, Stag Construction Solutions is constantly working to create relationships with other Indigenous businesses and businesses that employ Indigenous Peoples. We are extremely proud of our Indigenous history; we strive to develop our team of people through education and experience.
We have a strong personal belief in the words spoken by Nelson Mandela “Education is the most powerful tool which you can use to change the world”. Education is not only found in Schools and Universities; it is also in the workplace. Educating our people in the trades, business and interpersonal relationships is key to our future growth and success, as a company is only as good as their people. Stag Construction Solutions is committed to giving people the mentorship and opportunity to become successful, proud, and productive members of Canada’s economy.
We bring diversity into the workforce by empowering people with the skills and knowledge to positively contribute to society in a meaningful way. Indigenous Peoples bring more than special skills to the workplace; they offer new perspectives that are good for businesses, government, and the communities in which we live and work.
Stag is forming positive relationships with an economic power that is eager to assume an active role in Canada’s economy. Indigenous Peoples are one of the fastest-growing segments of the population in Canada with an overall increase in population of 42.5% since 2006.This is a four-time faster growth rate than people of a non-Indigenous population over the same period. The Canadian Census in 2016 showed nearly 1.7 million people identified as Indigenous in Canada, many of which are young and eager to work, therefore creating a new profile for the future workforce in Canada.
Our mission Is to create and sustain equitable participation of Indigenous Peoples in Canada’s Workforce through enhancing awareness, teaching, and partnerships between Indigenous Peoples and the Service and Construction sectors of the economy.
Stag Construction Solutions will build equitable participation of Indigenous Peoples through a foundation of mutual respect, innovation, sustainable thinking, and the pursuit of excellence while keeping the highest levels of safety, quality, and value for our clients.
Our Vision has several goals that we will achieve through the work we perform for our clients every day:
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Create sustainable living for all of Canada not only Indigenous Peoples, through increased indigenous participation in the labour market.
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Actively recruit, train, retain and promote Indigenous employees.
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Promoting the value of building and sustaining long-term relationships between Indigenous peoples, the Service & Construction industries, and the Government of Canada.
Important dates & deadlines?
Application Deadline
09 Mar 25, 04:21 PM IST
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