Customer Relationship Officer

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 10 months ago
5-10 years
United Arab Emirates - United Arab Emirates
Work from Office

Posted: 10 months ago
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Applicants: 87+
Job Description
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Job Description

Key Responsibilities :


Sales Generation: Identify and pursue new business opportunities by prospecting and cold calling potential clients.
Client Relationships: Build and maintain strong relationships with existing clients to ensure repeat business and high customer satisfaction.
Market Research: Conduct research to understand customer needs and industry trends, and recommend solutions accordingly.
Sales Presentations: Deliver effective and persuasive sales presentations to clients and prospects.
Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and quotas.
Negotiation: Negotiate pricing, contracts, and terms to close deals while maintaining profitability.
Reporting: Maintain accurate records of sales activities, leads, and customer interactions in CRM systems.
Customer Support: Provide after-sales support, including answering queries and addressing concerns.
Product Knowledge: Stay up to date on product offerings, services, and industry trends to effectively communicate value propositions.
Collaboration: Work closely with the marketing team to align sales strategies and tactics.
Feedback & Improvements: Gather client feedback to improve product offerings and sales processes.

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Qualifications :

Education: Bachelors degree in Business, Marketing, or related field (preferred).
Experience: Proven experience as a Sales Executive or similar sales role

Skills

Customer SupportCustomer SatisfactionSales SupportCustomer Relationship

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Important dates & deadlines?

Application Deadline

18 Aug 25, 04:05 PM IST

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