Director, Product Manager , Insurance, Wealth Solutions, EMEA

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• The role is accountable for leading and overseeing end to end insurance product due diligence, with a strong focus on evaluating product design, features, pricing, value proposition, and suitability across the insurance value chain. This includes responsibility for the governance and execution of due diligence on both insurance products and providers, working closely with internal stakeholders and external partners to support the implementation, enhancement, and ongoing oversight of insurance offerings.

• The ideal candidate will bring expert level knowledge of insurance products across life, health, and general insurance, supported by extensive experience in product advisory and due diligence. They will demonstrate a deep, practical understanding of evolving market trends, regulatory developments, and the competitive landscape, enabling them to assess product competitiveness, innovation, and sustainability. Strong project and stakeholder management capabilities are essential, alongside a rigorous approach to governance and risk management. The role requires the ability to deliver strategic insights, challenge product design and positioning, and ensure that all due diligence processes are robust, efficient, and aligned with regulatory expectations and best practice standards

Key Responsibilities

• Leading and managing the end-to-end due diligence process for insurance products and providers, with primary accountability for product assessment, governance, and ongoing oversight.
• Conducting comprehensive insurance product due diligence, including evaluation of product design, features, pricing, value proposition, and suitability, to ensure the bank maintains a strong competitive position in the insurance market.
• Applying expert level knowledge of insurance products and an in depth understanding of market trends, regulatory developments, and competitor offerings to provide strategic input into product selection, enhancement, and positioning.
• Overseeing insurance advisory activities, including ownership of advisory frameworks, management of publications for frontline staff and clients, and coordination of relevant Learning & Development initiatives to support product understanding and advisory quality.
• Collaborating closely with country and group level stakeholders, both internal and external, to implement, enhance, and consistently apply robust product and provider due diligence standards.
• Continuously enhancing due diligence and advisory processes to improve efficiency and effectiveness, while strengthening the overall governance and risk management framework.
• Leading and delivering projects related to insurance advisory and product and provider due diligence, ensuring high-quality outcomes, stakeholder alignment, and timely execution.

Manage Insurance Advisory Activities

• Oversee all insurance advisory-related tasks including publications and process
• Manage the creation and dissemination of publications and informational materials to keep frontline staff well-informed about insurance products and industry trends.
• Oversee the development and distribution of client-facing publications with the goal of raising awareness about insurance.
• Responsible for the development, implementation, and integration of the Insurance Advisory Framework, ensuring it is effectively embedded within the client journey.
• Coordinate and manage Learning & Development (L&D) initiatives, ensuring that training programs and educational resources are effectively delivered to enhance the knowledge and skills of employees in the insurance domain.

Provider / Broker Due diligence and Governance

• Assist in designing and overseeing the implementation of the due diligence process for providers and brokers, focusing on the Bank's new and strategic partnerships with Insurance providers and brokers across all markets.
• Perform due diligence on both new and existing insurance providers and brokers according to the Bank's procedures and offer recommendations for approval as appropriate.
• Maintain and manage relationships with providers and brokers across the franchise.

Product Due diligence and Management

• Conduct thorough due diligence on both new and existing insurance products in accordance with the Bank's procedures and provide recommendations for approval as appropriate.
• Ensure the Bank offers best-in-class, competitive products that adhere to "Client First" and "Doing the Right Thing" principles, while ensuring suitability and affordability for the target client segment
• New Product Development: Actively collaborate with strategic partners and key stakeholders to create and develop innovative products.
• Engage with several group stakeholders for product approvals related approvals:

Qualifications

• Graduate / Postgraduate in Business/Commerce preferred
• Industry experience in product management
• Industry recognised certifications including statutory or regulatory certification in the field of Insurance
• Strong analytical mind
• Excellent presentation, communication, and stakeholder management skills.
• Self-starter and should be comfortable operating independently
• An ability to apply strong leadership, and assertiveness to deliver projects on time and within stakeholder expectations.

Skills and Competencies

• Knowledge of financial markets and HNW insurance products
• Project Management and Process Automation
• Communication and presentation skills
• All business guidelines and compliance issues
• Capabilities in growing the business for a team
• Risk management capabilities

About Standard CharteredWe're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.Together we:Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long termWhat we offerIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
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