Star Health & Allied Insurance - Product Manager

About Star Health:
Star Health and Allied Insurance is India's largest standalone health insurance company, focused exclusively on health insurance and related products and services. With a strong distribution ecosystem spanning agency, bancassurance, brokers, digital and other partner channels, Star Health is at the forefront of transforming how customers discover, purchase and service health insurance.
The Product team plays a critical role in building scalable digital capabilities, enabling seamless customer journeys, integrating with partners and strengthening technology-led distribution and servicing.
Key Responsibilities:
- Product Ownership: Own products and journeys end-to-end from problem identification and product strategy to execution, launch and continuous improvement.
- Digital Product Development: Design and enhance customer, partner and internal-facing digital journeys across acquisition, onboarding, policy issuance, servicing and engagement.
- Partnership & API Products: Work closely with banks, fintechs, aggregators and other strategic partners to build scalable API-led integrations and digital propositions.
- Product Strategy: Translate business objectives and customer needs into product roadmaps, priorities and measurable outcomes.
- Cross-functional Leadership: Work closely with Technology, Business, Operations, Distribution, Compliance, Risk and external partners to drive product delivery.
- Requirements & Execution: Own product requirements, user journeys, PRDs, acceptance criteria and prioritisation while ensuring timely execution.
- Data & Analytics: Use customer, funnel and product data to identify opportunities, diagnose drop-offs and improve product performance.
- Experimentation & Optimisation: Drive continuous improvement through A/B testing, funnel optimisation, customer feedback and structured experimentation.
- Stakeholder Management: Manage senior stakeholders and multiple business/technology teams, balancing competing priorities and driving decisions.
- Product Governance: Ensure products and journeys comply with applicable insurance, regulatory, risk, security and organisational requirements.
- Product Performance: Define and track relevant KPIs covering adoption, conversion, engagement, operational efficiency and business outcomes.
Key Skills:
- Strong Product Management fundamentals with experience in 0-1 and/or 1-N product development
- Strong understanding of digital customer journeys and UX
- Experience working with APIs, system integrations and technology platforms
- Strong product analytics and data-driven decision-making
- Excellent problem-solving and structured thinking
- Strong PRD, user story and product documentation skills
- Experience with Agile/Scrum product development
- Strong stakeholder and cross-functional management skills
- Ability to work effectively with Technology and Engineering teams
- Understanding of B2B2C / partnership-led products will be an advantage
- Exposure to financial services, insurance, banking, fintech or other regulated businesses preferred

What We're Looking For:
- We are looking for a hands-on Product Manager who can take ownership rather than simply manage requirements.
The ideal candidate should:
- Have 5-8 years of relevant experience post-MBA, with meaningful experience in product management.
- Have demonstrated ownership of products or significant product journeys from problem definition through launch and scale.
- Be comfortable operating at the intersection of Business, Technology, Customer and Partners.
- Have experience building products in a fast-paced, technology-led environment.
- Be able to independently structure ambiguous problems, develop solutions and drive execution.
- Have strong commercial thinking and understand how product decisions translate into business outcomes.
- Be comfortable working with APIs, integrations, data and technology teams without necessarily being a technologist.
- Demonstrate strong communication, stakeholder management and influencing skills.
- Be highly execution-oriented, with the ability to move from strategy-roadmap-requirements-delivery-measurement.
- Ideally bring experience from insurance, banking, fintech, consumer internet, marketplaces or other digital businesses.
Most importantly, we are looking for someone who thinks like a Product Owner, not a Project Manager - someone who can identify the problem, define the right solution, bring teams together and own the outcome.