Tele Caller

:

As a Telesales Officer, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions.

Key Responsibilities:

Conduct Outbound & Inbound Sales Calls: - Initiate and handle outbound calls to prospective and existing customers. - Present and sell insurance products and services to potential clients.

Identify Customer Needs: - Understand customer needs and recommend suitable insurance products. - Provide detailed information about the features and benefits of insurance policies.

Achieve Sales Targets: - Meet and exceed daily, weekly, and monthly sales targets. - Follow up on leads and convert them into sales.

Maintain Customer Relationships: - Build and maintain positive relationships with customers. - Handle customer inquiries and provide solutions promptly.

Record Keeping: - Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system. - Ensure all customer information is captured correctly and confidentially.

Compliance and Training: - Adhere to all regulatory and compliance standards related to insurance sales. - Participate in training sessions to stay updated on new products, services, and sales techniques.

Qualifications:

• Minimum qualification 10th & 12th Graduation
• Experience in telesales, preferably in the insurance sector.
• Excellent communication and interpersonal skills.
• Ability to explain complex information in a clear and understandable manner.
• Strong negotiation and persuasion skills.
• Knowledge of insurance products and services is a plus.
• Proficiency in using CRM software and other sales tools.

Thanks & Regards,

HR Team