Customer Care Executive

Customer Support Executive (Hamilton Intercity L-5)

Hiring Type: Work From Office

Location: Startek, BBD Viraj Tower, 2/14 Amar Shaheed Path, Vikrant Khand-2, Gomti Nagar, Lucknow, UP 226010

Role & Responsibilities

• Handle customer queries for the Hamilton Intercity Level 5 process
  
• Resolve customer issues professionally with empathy and accuracy
  
• Manage customer interactions effectively across different scenarios
  
• Ensure high-quality customer experience as per process guidelines
  

Salary

• 22,000 to 25,000 CTC per month
  

Shift & Working Details

• 24/7 Rotational Shifts
  
• 6 Days Working
  
• 1 Rotational Week Off
  
• 9 Hours Shift
  

Eligibility Criteria

• Fluent in English & Hindi (spoken & written)
  
• Fresher & Experienced candidates can apply
  
• Undergraduates & Graduates are eligible
  
• Comfortable working in 24/7 rotational shifts
  
• Willing to work 6 days a week
  
• Paid training (certification mandatory post training)
  

Selection Process

1. HR Interview
   
2. Operations Interview
   
3. Versant Test