Hiring For Process Trainer
Operations Maintenance & Support
Posted: 8 months ago
Posted: 8 months ago
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Job Description
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Job Description
- Bachelors degree , Communications, Education, or a related field (preferred).
- Experience:
- Minimum 2-3 years of experience in a customer service or BPO environment.
- Previous experience as a trainer or in training roles (preferred).
- Proven ability to train and develop employees in a call center or customer service setting.
- Skills:
- Strong knowledge of customer service processes, systems, and best practices.
- Excellent communication and presentation skills.
- Ability to create engaging and interactive training content.
- Strong organizational and time management skills.
- Ability to assess learning needs and adjust training programs accordingly.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Learning Management Systems
Skills
Process TrainingTraining Need AnalysisBehavioural TrainingTTTSoft Skills TrainingTraining ManagementTraining DeliveryTNICustomer ServiceCall CenterBpoIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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