Operations Team Lead
Operations Maintenance & Support
An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
Role & responsibilities
- Team Management
- Customer Service Delivery
- Training & Coaching
- Reporting & Analysis
- Process Improvement
Preferred candidate profile
The Team Leader (After Sales Support Automotive) is responsible for managing a team of customer service representatives handling post-sales queries and issues related to automotive products and services. This includes warranty claims, service appointment scheduling, roadside assistance coordination, customer complaints, and product-related support. The TL ensures that the team meets performance KPIs, maintains high customer satisfaction, and adheres to quality and compliance standards
Skills
AutomobileTeam HandlingCustomer SupportTeamHandlingOperationsTeam LeadingAfter Sales SupportCustomer SatisfactionCustomer Service DeliveryCustomer ServiceSales SupportService DeliveryDeliveryOperationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Similar Jobs
View all
New Operations Maintenance & Support roles in Gurugram.
One email a day. Unsubscribe any time.
