Walk-in || Customer Service & Sales Executive | Multiple Openings | Startek |

About the Role:

STARTEK is hiring for multiple Customer Service, Email Support, Upselling, and Sales processes across leading Insurance and Mutual Fund clients. We are looking for dynamic, customer-focused professionals with excellent communication skills and a willingness to build a career in the BPO industry.

Open Positions:

Customer Service Executive (Inbound)

• Handle customer queries through calls and emails.
• Provide accurate information and resolution.
• Maintain high customer satisfaction levels.
• Freshers and experienced candidates can apply.

Sales Executive (Outbound Sales)

• Promote and sell Insurance and Mutual Fund products.
• Achieve individual sales targets.
• Build and maintain customer relationships.
• Handle upselling and cross-selling opportunities.

Eligibility Criteria:

For Customer Service Roles(Mutual Fund Process)

• Graduate (depending on process)
• Freshers can apply for selected processes
• Candidates with 6 months to 1 year of BPO experience preferred
• Good communication skills

For Sales Roles

• HSC/Graduate
• Minimum 6 months to 2 years of BPO Sales Experience
• Experience in Insurance, Mutual Fund, Banking, Telecom Sales preferred
• Strong convincing and negotiation skills

Shift Details

• Day Shift Operations
• Fixed Day Shift / Rotational Shift (Process Dependent)
• Any 9-hour work window between 8:00 AM and 8:00 PM
• Sunday Fixed Off / Rotational Off (Process Dependent)

Preferred Skills

• Strong verbal and written communication
• Customer handling skills
• Problem-solving approach
• Basic computer knowledge
• Sales orientation and target-driven mindset
• Ability to work in a fast-paced environment

Additional Benefits:

NISM 5A Certified Candidates Eligible for 10,000 Joining Bonus

• 5,000 after completion of 30 Days
• 5,000 after completion of 60 Days

• Day Shift Opportunities
• Freshers Eligible for Select Processes
• Career Growth Opportunities
• Attractive Incentives for Sales Processes

Important Note:

• NISM Certification is mandatory for all Mutual Fund processes (SBI, Nippon & UTI).
• First NISM Exam Fee (1,500) will be sponsored by the company.
• Re-attempt fee to be borne by the employee if applicable.
• Employees up to 33 years of age can opt for salary without PF deduction.

Job Location

STARTEK

• 119, 1st Floor, F-Wing, Rupa Solitaire,
• Mindspace Business Park (MBP), Ghansoli,
• Navi Mumbai 400710

• Regards,
• HR Shoumik
• 8828221066