Walk-in || Urgent Requirement For E-Commerce Voice Process

Urgent Requirement for an E-Commerce Voice Process

• Strong communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Problem-solving mindset with a customer-first approach.
• Flexibility to work in a 24x7 rotational shift environment.

Roles and Responsibilities: -

• Handle customer queries and complaints professionally.
• Maintain ACHT and call quality performance standards.
• Adhere to assigned shift schedules and break timelines.

Shift & Work Schedule: -

• 24x7 rotational shifts.
• Rotational weekly offs as per roster.
• One scheduled weekly off every week.

Compensation & Benefits: -

• CTC: 1.75 - 2.00 Lakhs Per Annum
• 
  Quarterly Attendance Bonus: 3,000 per quarter
• 
  Bonus Payouts: January, April, July & October

Stable work environment with growth opportunities

Performance-driven rewards and recognition

Office Address: - Godrej Genesis Building, 3rd Floor, Street- 18,

• Block EP-GP, Sector V, Salt Lake,
• Kolkata (WB), India 700091 (Near College More 1st Gate)
• Contact: +91-9748579489

Important Note: - Immediate Joiners Required

Freshers and Experienced both can apply