Head - Operations

Role Overview:

As the Head of Operations, you will serve as a pivotal leader responsible for steering the organization's end-to-end operational strategy, ensuring seamless execution across all business units. You will collaborate closely with the C-suite and board members to translate high-level vision into actionable operational roadmaps, while mentoring cross-functional teams to drive performance. Your day-to-day will involve overseeing complex supply chain ecosystems, optimizing internal processes, and championing large-scale transformation initiatives. By maintaining a rigorous focus on P&L health and risk mitigation, you will directly influence the company's market positioning, operational efficiency, and long-term profitability, ultimately delivering superior value to our stakeholders and clients.

Key Responsibilities:

• Spearhead the development and execution of comprehensive operational strategies to ensure alignment with the company's overarching business goals and P&L targets.
• Drive large-scale organizational transformation and process excellence initiatives to eliminate inefficiencies and enhance productivity across all departments.
• Oversee complex supply chain and logistics frameworks to ensure high service levels, cost optimization, and resilience against market volatility.
• Manage annual budgeting and financial forecasting processes, ensuring fiscal discipline and optimal resource allocation to support sustainable growth.
• Lead change management efforts during critical business pivots, ensuring organizational agility and seamless adoption of new systems or strategic shifts.
• Implement robust risk management frameworks to proactively identify, assess, and mitigate operational threats, ensuring business continuity and regulatory compliance.
• Mentor and develop high-performing leadership teams, fostering a culture of accountability, innovation, and operational excellence.
• Partner with strategy consulting teams and external stakeholders to evaluate new market opportunities and integrate best-in-class operational practices.

Required Skillset:

• Demonstrated ability to manage full-scale P&L responsibilities, with a proven track record of driving bottom-line growth in large, complex organizations.
• Exceptional strategic thinking and problem-solving capabilities, with the ability to navigate ambiguity and lead high-stakes decision-making processes.
• Strong interpersonal and executive communication skills, enabling you to influence stakeholders at the board level and build consensus across diverse teams.
• Extensive experience in leading large-scale change management and digital transformation projects that have resulted in measurable operational improvements.
• A deep understanding of supply chain dynamics, process optimization methodologies, and project management frameworks, typically supported by an MBA or equivalent advanced degree from a premier institute.
• Proven capacity to thrive in high-pressure environments, demonstrating adaptability and a hands-on approach to problem-solving within a hybrid or on-site corporate structure.
• Ability to synthesize complex data into actionable business intelligence, ensuring that operational metrics are consistently met or exceeded.