Warehouse Supervisor

Company Description Sterling Naturals has been a trusted name in luxury personal care for over 30 years, blending natures finest ingredients with advanced scientific innovation. The company focuses on high-performance formulations that elevate everyday routines into indulgent, results-driven experiences. From skin and hair to overall well-being, Sterling Naturals is committed to delivering products that are both effective and luxurious. With a long-standing reputation for nurturing beauty and confidence, the organization continues to grow and evolve, offering opportunities to contribute to a dynamic, quality-focused brand.

About the Role

We are looking for an organized and detail-oriented Plant supervisor to manage inventory data across multiple marketplaces and our D2C website. The ideal candidate should have hands-on experience in order processing, warehouse coordination, logistics, shipping, and inventory reconciliation while ensuring accurate stock records and smooth daily operations.

Key Responsibilities

• Manage end-to-end inventory across Amazon, Flipkart, Myntra, Meesho, Nykaa, Shopify, and other sales channels.
• Monitor stock availability, perform inventory reconciliation, and maintain accurate stock records across all platforms.
• Coordinate daily order processing, picking, packing, dispatch, and shipment tracking with warehouse and logistics partners.
• Handle logistics operations, courier coordination, shipping issues, and ensure timely order fulfillment.
• Maintain and reconcile RTO (Return to Origin), customer returns, damaged inventory, and replacement stockwith proper documentation.
• Prepare daily, weekly, and monthly inventory reports, stock movement reports, dispatch reports, and reconciliation reports.
• Investigate inventory discrepancies and ensure accurate stock audits.
• Coordinate with procurement and warehouse teams for stock replenishment and demand planning.
• Monitor order SLAs, dispatch timelines, cancellation rates, and operational KPIs.
• Ensure marketplace inventory sync and minimize overselling or stock-outs.
• Work closely with customer support, warehouse, and accounts teams to resolve operational issues efficiently.