CRM Executive

• Sunex Stones, a leading manufacturer of engineered quartz slabs based in Jaipur, is seeking a motivated and detail-oriented CRM Executive with a minimum of 2 years of experience
• The role involves handling customer order processing, managing preform invoices, resolving customer complaints, and ensuring accurate maintenance of customer databases
• The ideal candidate will be proactive, possess excellent communication skills, and be capable of managing CRM-related administrative tasks efficiently
• Experience in a manufacturing or industrial setting is preferred
• Proficiency in Microsoft Office (Excel, Word, PowerPoint),
• Excellent verbal and written communication skills,
• Experience in customer service or CRM roles,
• Strong problem-solving and administrative skills.

Key Responsibilities:
Preform Invoice Management

• Order Booking Form Updates
• Document Management
• Customer Database Maintenance
• Customer Complaint & Grievance Resolution
• Handle customer calls, emails, and queries professionally