Director - Commercial Excellence

Role Overview:

As the Director of Commercial Excellence, you will serve as a strategic architect responsible for driving revenue growth, optimizing pricing frameworks, and streamlining end-to-end commercial operations. You will act as a bridge between sales, marketing, and finance leadership, ensuring that organizational processes are not only efficient but also directly contribute to market share expansion and margin improvement. This role involves deep collaboration with cross-functional stakeholders to translate complex data into actionable business strategies, ultimately shaping the company's commercial trajectory and enhancing customer value delivery across the organization.

Key Responsibilities:

• Design and implement robust commercial frameworks to improve sales productivity and accelerate the conversion of high-value opportunities.
• Lead large-scale process excellence initiatives to identify operational bottlenecks and enhance the efficiency of the quote-to-cash cycle.
• Partner with executive leadership to define pricing strategies and incentive structures that align with long-term profitability goals.
• Oversee the integration of advanced analytics and CRM tools to provide actionable insights that empower sales teams to make data-driven decisions.
• Mentor high-performing teams to foster a culture of continuous improvement and operational rigor across all commercial functions.
• Monitor market trends and competitive dynamics to proactively adjust commercial strategies, ensuring sustained business growth and market relevance.

Required Skillset:

• Demonstrated ability to lead complex commercial transformations and process re-engineering projects within large-scale, fast-paced environments.
• Exceptional analytical acumen with the capacity to synthesize large datasets into clear, strategic narratives for C-suite stakeholders.
• Proven track record of managing cross-functional teams and influencing senior leadership to adopt new operational standards.
• Strong communication skills, with the ability to articulate complex business cases and drive organizational change across diverse departments.
• A minimum of 12 - 18 years of professional experience in commercial strategy, sales operations, or business excellence roles.
• Educational background from a premier business school or engineering institute, providing a strong foundation in business management and analytical problem-solving.
• High degree of adaptability to thrive in a hybrid work environment, maintaining productivity and team cohesion across Bangalore and Gurgaon locations.