Techno Functional Project Manager

Purpose:

We are looking for a Tech Functional Project Manager who can bring structure, clarity, and strong execution to our technology initiatives. With SaaS-led ecosystems becoming core, this role will work closely with the Head of ERP & Infra and CIO to drive projects across ERP, e-commerce, integrations, and security.

Key Responsibilities:

• Drive end-to-end project governance across ERP, e-commerce, IT systems, and cybersecurity initiatives.
• Act as a bridge between business, tech teams, and external partners/vendors.
• Lead ERP implementation planning, readiness, and execution support.
• Manage IT ticketing systems rollout and other value-added solution onboarding to user adoption and process optimization.
• Oversee e-commerce platform implementation and ecosystem integrations.
• Drive integration of modern AI-based tools (custom & ready solutions) across business use cases.
• Ensure the right balance between build vs. ready-to-use (SaaS) solutions.
• Track timelines, risks, dependencies, and delivery quality.
• Run structured reviews, reporting, and stakeholder communication.
• Maintain strong documentation, MOMs, and governance discipline.

Must Have Experience:

• Proven experience in ERP implementation projects.
• Hands-on exposure to modern retail & e-commerce ecosystems.
• Experience in integrating SaaS platforms and third-party systems.
• Exposure to AI-based tools/solutions implementation (custom or ready platforms).
• Experience with technology value-added system implementation & adoptions.
• Basic exposure to cybersecurity projects or governance frameworks.

Preferred Experience:

• Experience in luxury or premium retail technology environments.
• Consulting experience in retail/e-commerce digital transformation projects.
• Exposure to platforms like Shopify, Magento, Zoho, or similar ecosystems.
• Experience managing multi-vendor and cross-functional delivery environments.

Core Skills:

• Strong techno-functional understanding of complex tech rollouts.
• Ability to balance build vs. buy decisions practically.
• Excellent stakeholder management (internal & external).
• Strong communication skills, especially with senior leadership.
• Ability to drive closure, not just coordination.
• Structured, detail-oriented, and execution-focused.

Experience: 8 - 12 years (flexible for the right candidate with strong retail-tech exposure).

What Will Make You Successful:

• Ability to bring order to complexity and drive outcomes.
• Comfort working with CXO-level stakeholders.
• Ownership mindset with high accountability.
• Focus on quality execution and long-term scalability.