Practice Lead - HRO - BPO

Minimum of 14-16 years of BPO or professional services experience with 8-10 years of HRO domain experience including Global payroll processing, Employee Data Management, Benefits, Talent Acquisition & Learning

Must Have:

• HRO domain experience including Global payroll processing, Employee Data Management, Benefits, Talent Acquisition & Learning
• Experience in HRMS/ERP like (SAP, SuccessFactors, Workday etc.)
• Experience on Payroll systems such as ADP Streamline, Celergo, SAP Payroll, CGI, Lessorlon, Decidium or Dayforce
• Experience in Solution Design, Business Development and Transition Management within HRO Space
• Experience in managing operations in third party environment
• Experience in multi country payroll processing will be an advantage
• Certifications in HR will be an advantage
• Six sigma green belt trained will be preferred

:

• Provide support to the Sales team and Account management teams
• Provide expert view on trends in HRO domain based on domain expertise to differentiate and position the practice with analysts/clients/deal consultants
• Anchors internal governance (such as best practice sharing sessions, practice forums etc.) to adhere to the Practice governance model
• Improve domain specific process efficiency and effectiveness to enhance productivity and gross margin
• Experience in generating demand / pipeline and establishing client contacts on a proactive basis inside and out of existing accounts
• Provides subject matter and domain expertise for the functions being services for the client,
• brings about Process and Productivity Improvements in coordination with internal teams and per client and organization targets.
• Carry out functional domain intensive training to get the appropriate domain skilled resources

Max CTC offered is 40 lpa including 20% variable