Manager/Senior Manager - Transitions - BPO

Department Icon Operations Maintenance & Support
Posted: 3 months ago
10-25 years
Pune,Bangalore
Operations Maintenance & Support
work from office
Full Time

Posted: 3 months ago
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Job Description

:

Not Looking for IT Transitions Professionals.

Role & Responsibilities:

  • Create a comprehensive plan covering timelines, resource allocation and budget for respective transition project.
  • Provide inputs for the business transition strategy and creates customized transition plans for the transition programs based on specific client needs.
  • Continually strive towards innovating & improving transition methodology, implementation of best practices within the group.
  • Build competencies and control systems around the transition Framework and Methodology.
  • Drive all contractual discussions with the internal and external stakeholders during transitions.
  • Allocate/ mobilize appropriate resources for ongoing or upcoming Transition projects.

Preferred Candidate Profile:

  • Should have overall 10+ yrs of work exp with 4+ yrs in Full time Transitioning BPO Processes.
  • Not Looking for IT Transitions Professionals.

Skills

Transition ManagementBPO OperationsCustomer ServiceBpo

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